Custom Domains

Adding Custom Domains

There is no limit to the number of domains you can add to the Strala Platform. There are two approaches available to adding custom domains:

  1. Customer provides a certificate that embodies the domain(s) you wish to add
  2. Strala creates the certificate, and customer validates the domain with DNS entries

Customer Provides Certificate

  1. Customer's IT or Network team would provide an SSL certificate for the domain to be leveraged for the Strala Platform. (i.e., Certificate of *.example.com would work for both go.example.com and pixel.example.com) . If a wildcard certificate is not provided, then individual certificates will need to be provided per desired domain.
  2. Customer will need to CNAME desired domains to their desired service according to this mapping

Strala Provides Certificate

  1. Customer will request the domain(s) and Service(s) they wish to personalize with a First Party domain.
  2. Strala's Platform Team will create a certificate(s) for each of the domains, using wildcards where possible.
  3. Customer will need to add DNS entries for every domain/subdomain requested to confirm ownership of the domain with details provided by Strala's platform team from Step #2
  4. Customer will need to CNAME desired domains to their desired service according to this mapping

Final Steps By Customer

Customer will need to CNAME desired domains to desired services using this mapping:

CNAME Host SERVICE
go.strala.com Strala Touchpoint Redirects and vanity URLs
stra.la Strala Touchpoint Short Code Redirects
pixel.strala.com Strala Pixel Tracking (mostly used for impressions and view throughs)

Final Steps By Strala

Strala Customer Success will add the custom domains to the account profile (and eventually the customer will do this themselves from the interface) 

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