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Allow & Exclude ObservePoint Traffic
Allow & Exclude ObservePoint Traffic

Whitelisting and proxy list

Product Enablement avatar
Written by Product Enablement
Updated over a week ago

Overview

To get the best results with ObservePoint, you need to ensure that your website doesn't block ObservePoint traffic. To make this easy for you, ObservePoint uses static IP addresses to access your website.

What to do

Your IT department and analytics administrators need to know ObservePoint's static IP addresses to:

1. Explicitly allow ObservePoint traffic to your website

If ObservePoint traffic is blocked from accessing your website, you will get incomplete results and errors in your ObservePoint Audits and journeys.

The most common technologies that block automated traffic like ObservePoint are content distribution networks, web application firewalls, and bot prevention systems. Examples include Akamai, CloudFlare, and AWS.

For example, if your website uses Akamai, ObservePoint scans may be blocked by Akamai's bot prevention or rate limiting features. The solution is to configure Akamai to allow traffic from ObservePoint's static IP addresses below.

It would be impossible to list every technology and vendor that could potentially block ObservePoint from accessing your website. But in all cases, the solution is the same: configure the technology to allow traffic from the list of static IP address below.

2. Prevent ObservePoint traffic from inflating your web analytics

If your analytics system counts ObservePoint traffic, your analytics metrics will be inflated because each ObservePoint Audit and journey will be counted as a visitor to your site.

The following guides describe how to exclude ObservePoint IP addresses for popular analytics vendors:

IP Addresses

ObservePoint's IP addresses for Audits and journeys are in the table below.

These IP addresses are static and will not change without notice.

IP Address

Location

Status

35.161.29.125

๐Ÿ‡บ๐Ÿ‡ธ USA, Oregon

Active

35.80.146.28

๐Ÿ‡บ๐Ÿ‡ธ USA, Oregon

Active

44.236.49.34

๐Ÿ‡บ๐Ÿ‡ธ USA, Oregon

Active

44.241.27.217

๐Ÿ‡บ๐Ÿ‡ธ USA, Oregon

Active

52.12.141.28

๐Ÿ‡บ๐Ÿ‡ธ USA, Oregon

Active

54.241.3.7

๐Ÿ‡บ๐Ÿ‡ธ USA, California

Active

54.215.6.50

๐Ÿ‡บ๐Ÿ‡ธ USA, California

Active

54.235.253.73

๐Ÿ‡บ๐Ÿ‡ธ USA, Virginia

Active

54.83.59.214

๐Ÿ‡บ๐Ÿ‡ธ USA, Virginia

Active

52.65.182.248

๐Ÿ‡ฆ๐Ÿ‡บ Australia, Sydney

Active

54.79.15.183

๐Ÿ‡ฆ๐Ÿ‡บ Australia, Sydney

Active

15.185.57.68

๐Ÿ‡ง๐Ÿ‡ญ Bahrain, Manama

Active

157.241.42.229

๐Ÿ‡ง๐Ÿ‡ญ Bahrain, Manama

Active

54.233.189.245

๐Ÿ‡ง๐Ÿ‡ท Brazil, Sรฃo Paulo

Active

54.233.210.11

๐Ÿ‡ง๐Ÿ‡ท Brazil, Sรฃo Paulo

Active

15.222.131.206

๐Ÿ‡จ๐Ÿ‡ฆ Canada, Montreal

Active

52.60.121.52

๐Ÿ‡จ๐Ÿ‡ฆ Canada, Montreal

Active

40.176.16.237

๐Ÿ‡จ๐Ÿ‡ฆ Canada, Calgary

Active - NEW
March 8, 2024

40.176.103.215

๐Ÿ‡จ๐Ÿ‡ฆ Canada, Calgary

Active - NEW

March 8, 2024

35.180.220.29

๐Ÿ‡ซ๐Ÿ‡ท France, Paris

Active

15.236.248.245

๐Ÿ‡ซ๐Ÿ‡ท France, Paris

Active

35.157.253.184

๐Ÿ‡ฉ๐Ÿ‡ช Germany, Frankfurt

Active

35.159.7.189

๐Ÿ‡ฉ๐Ÿ‡ช Germany, Frankfurt

Active

18.166.167.105

๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong

Active - NEW
April 22, 2024

18.162.93.47

๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong

Active - NEW
April 22, 2024

54.246.83.204

๐Ÿ‡ฎ๐Ÿ‡ช Ireland, Dublin

Active

79.125.118.108

๐Ÿ‡ฎ๐Ÿ‡ช Ireland, Dublin

Active

3.6.186.0

๐Ÿ‡ฎ๐Ÿ‡ณ India, Mumbai

Active

35.154.35.193

๐Ÿ‡ฎ๐Ÿ‡ณ India, Mumbai

Active

15.160.84.44

๐Ÿ‡ฎ๐Ÿ‡น Italy, Milan

Active

15.161.218.194

๐Ÿ‡ฎ๐Ÿ‡น Italy, Milan

Active

54.248.228.95

๐Ÿ‡ฏ๐Ÿ‡ต Japan, Tokyo

Active

54.250.119.103

๐Ÿ‡ฏ๐Ÿ‡ต Japan, Tokyo

Active

3.36.203.19

๐Ÿ‡ฐ๐Ÿ‡ท Korea, Seoul

Active

3.37.11.36

๐Ÿ‡ฐ๐Ÿ‡ท Korea, Seoul

Active

13.228.165.163

๐Ÿ‡ธ๐Ÿ‡ฌ Singapore

Active

13.228.165.59

๐Ÿ‡ธ๐Ÿ‡ฌ Singapore

Active

13.246.212.5

๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa, Cape Town

Active

13.245.215.220

๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa, Cape Town

Active

18.100.207.253

๐Ÿ‡ช๐Ÿ‡ธ Spain, Aragรณn

Active

18.100.219.173

๐Ÿ‡ช๐Ÿ‡ธ Spain, Aragรณn

Active

16.63.141.189

๐Ÿ‡จ๐Ÿ‡ญ Switzerland, Zurich

Active -

16.63.130.2

๐Ÿ‡จ๐Ÿ‡ญ Switzerland, Zurich

Active

3.28.139.193

๐Ÿ‡ฆ๐Ÿ‡ช UAE, Abu Dhabi

Active

3.28.233.214

๐Ÿ‡ฆ๐Ÿ‡ช UAE, Abu Dhabi

Active

35.176.213.160

๐Ÿ‡ฌ๐Ÿ‡ง UK, London

Active

35.176.42.87

๐Ÿ‡ฌ๐Ÿ‡ง UK, London

Active

Download ObservePoint IP Addresses

Note: In any location region, ObservePoint traffic originates from all the listed IP addresses, even for a single Audit or Journey.

LiveConnect

If you use LiveConnect, you must allow access to the LiveConnect IP address:

IP Address

Location

13.57.103.60

USA, Oregon

ObservePoint User Agents

You may use ObservePoint user agents to identify ObservePoint traffic. Unlike IP addresses, user agents change regularly as ObservePoint updates browser technology to match real world usage.

Note: Most ObservePoint user agents contain the name "ObservePoint".

User Agent Name

User Agent

Chrome - Android Mobile

Mozilla/5.0 (Linux; Android 10) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Mobile Safari/537.36 ObservePoint

Chrome - Android Tablet

Mozilla/5.0 (Linux; Android 10) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Mobile Safari/537.36 ObservePoint

Chrome - Linux

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 ObservePoint

Chrome - Linux (Non-ObservePoint)

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

Chrome - Mac

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 ObservePoint

Chrome - MacOS (Non-ObservePoint)

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

Chrome - Windows 10

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 ObservePoint

Chrome - Windows 11

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 ObservePoint

Chrome - Windows 11 (Non-ObservePoint)

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

Chrome - Windows 7

Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 ObservePoint

Chrome - iOS Mobile

Mozilla/5.0 (iPhone; CPU iPhone OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/119.0.6045.105 Mobile/15E148 Safari/604.1

Chrome - iOS Tablet

Mozilla/5.0 (iPad; CPU OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/119.0.6045.105 Mobile/15E148 Safari/604.1 ObservePoint

Edge - Windows 10

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 Edg/119.0.0.0 ObservePoint

Edge - Windows 11

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 Edg/119.0.0.0 ObservePoint

Firefox - Android Mobile

Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/68.0 Firefox/119.0 ObservePoint

Firefox - Android Tablet

Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/68.0 Firefox/119.0 ObservePoint

Firefox - Linux

Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/119.0 ObservePoint

Firefox - Mac

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/119.0 ObservePoint

Firefox - Windows 10

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0 ObservePoint

Firefox - Windows 11

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0 ObservePoint

Firefox - Windows 7

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:109.0) Gecko/20100101 Firefox/119.0 ObservePoint

Firefox - iOS Mobile

Mozilla/5.0 (iPhone; CPU iPhone OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/119.0 Mobile/15E148 Safari/605.1.15 ObservePoint

Firefox - iOS Tablet

Mozilla/5.0 (iPad; CPU iPhone OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/115.0 Mobile/15E148 Safari/605.1.15 ObservePoint

IE - Windows 10

Mozilla/5.0 (Windows NT 10.0; Trident/7.0; rv:11.0) like Gecko ObservePoint

IE - Windows 7

Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko ObservePoint

Safari - Mac

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.1 Safari/605.1.15 ObservePoint

Safari - iOS Mobile

Mozilla/5.0 (iPhone; CPU iPhone OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.1 Mobile/15E148 Safari/605.1.15 ObservePoint

Safari - iOS Tablet

Mozilla/5.0 (iPad; CPU iPhone OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.1 Mobile/15E148 Safari/605.1.15 ObservePoint

Download ObservePoint Active User Agent List

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