ObservePoint Whitelisting and Proxy List

Whitelisting and Proxies

The ObservePoint data collection servers use multiple IP addresses to access your website or mobile app. Your IT department and Analytics administrators need to know these IP addresses for firewall and analytics whitelisting.

Firewall Whitelisting

For security purposes, the ObservePoint IP addresses should be whitelisted to prevent a firewall from blocking traffic detected from the ObservePoint servers. ObservePoint can hit your website with dozens of page requests per minute as you run audits and web journeys, which can sometimes appear to your security devices as a malicious attack. To prevent your firewall from rejecting traffic from the ObservePoint servers, have your DevOps team whitelist all the IP addresses from the table below.

Analytics Whitelisting

For web analytics traffic, some analysts prefer not to include ObservePoint traffic in any of their analytics reports. If this is the case, whitelist all IP addresses from the list below in your analytics administration console. See Exclude by IP Address for Adobe Analytics or Exclude Internal Traffic for Google Analytics.

WebAssurance IP Addresses & Proxy Locations

The following chart shows each of the IP addresses used by ObservePoint's technology. Best practice is to whitelist all of these on your firewall. The proxies will be used for geo-location testing.

Note: For HTTPS pages, ObservePoint will automatically allow access to the browsers location when prompted.

These IP Addresses are also available in a downloadable CSV file.

IP Address Amazon Proxy Location Coordinates City
35.161.29.125 This is a direct server. Direct—Oregon, US 45.5423706,-122.9345088 Portland
54.241.3.7 aws1.west.proxy.observepoint.com Proxy—N. California, US 38.5617131,-121.5129516 Sacramento
54.215.6.50 aws1.west.proxy.observepoint.com Proxy—N. California, US 38.5617131,-121.5129516 Sacramento
54.235.253.73 aws1.east.proxy.observepoint.com Proxy—N. Virginia, US 38.8151083,-77.1258427 Alexandria
54.83.59.214 aws1.east.proxy.observepoint.com Proxy—N. Virginia, US 38.8151083,-77.1258427 Alexandria
54.246.83.204 aws1.emea.proxy.observepoint.com Proxy—Dublin, Ireland 53.3242381,-6.3857834 Dublin
79.125.118.108 aws1.emea.proxy.observepoint.com Proxy—Dublin, Ireland 53.3242381,-6.3857834 Dublin
54.248.228.95 aws1.apac.proxy.observepoint.com Proxy—Tokyo, Japan 35.6682234,139.6708286 Tokyo
54.250.119.103 aws1.apac.proxy.observepoint.com Proxy—Tokyo, Japan 35.6682234,139.6708286 Tokyo
54.233.189.245 aws1.bra.proxy.observepoint.com Proxy—Sao Paulo, Brazil -22.530593,-50.8787667 Sao Paulo
54.233.210.11 aws1.bra.proxy.observepoint.com Proxy—Sao Paulo, Brazil -22.530593,-50.8787667 Sao Paulo
35.176.213.160 aws1.lon.proxy.observepoint.com Proxy—London, England 51.5285582,-0.2416782 London
35.176.42.87 aws1.lon.proxy.observepoint.com Proxy—London, England 51.5285582,-0.2416782 London
35.157.253.184 aws1.deu.proxy.observepoint.com Proxy—Frankfurt, Germany 50.1211909,8.566525 Frakfurt
35.159.7.189 aws1.deu.proxy.observepoint.com Proxy—Frankfurt, Germany 50.1211909,8.566525 Frankfurt
13.228.165.163 aws1.sgp.proxy.observepoint.com Proxy—Singapore 1.3142837,103.7475779 Singapore
13.228.165.59 aws1.sgp.proxy.observepoint.com Proxy—Singapore 1.3142837,103.7475779 Singapore
52.65.182.248 aws1.aus.proxy.observepoint.com Proxy—Sydney, Australia -33.8479271,150.6518023 Sydney
54.79.15.183 aws1.aus.proxy.observepoint.com Proxy—Sydney, Australia -33.8479271,150.6518023 Sydney
15.222.131.206 aws1.ca.proxy.observepoint.com Proxy—Toronto, Canada 43.7181557,-79.5181383 Toronto
52.60.121.52 aws2.ca.proxy.observepoint.com Proxy—Toronto, Canada
43.7181557,-79.5181383 Toronto

AppAssurance Proxies

All AppAssurance functionality is hosted in a different data center from WebAssurance. If you have any security restrictions on your APIs or Backend, best practice is to whitelist the following IP Addresses on your servers so that the app can send back data to your servers. Also, to ensure, the test traffic is not adding unnecessary noise to your Analytics data, best practice is to whitelist these addresses in your Analytics tool as well.

IP Address Use/Location
54.186.109.74 Default AppAssurance traffic
162.251.166.0/24 Default AppAssurance traffic
18.228.79.189 Brazil (new with 2019-05-21)
35.182.57.108 Canada (new with 2019-05-21)
34.240.240.157 Europe
52.18.122.77 Europe
18.185.212.24 Germany (new with 2019-05-21)
13.115.95.178 Japan (new with 2019-05-21)
3.0.225.178 Singapore (new with 2019-05-21)
13.125.164.173 South Korea (new with 2019-05-21)
13.48.17.227 Sweden (new with 2019-05-21)
18.130.42.202 United Kingdom (new with 2019-05-21)
13.57.103.60 US West
13.56.176.188 US West
34.236.213.55 US East
34.236.218.43 US East
18.221.74.211 US East (new with 2019-05-21)
Important Notice: Other IP Addresses for App Journeys

The following IP addresses are also used by our servers when interacting with your apps in AppAssurance. You must whitelist these servers regardless of the country you expect to be testing in. 

IP Address
63.135.170.0/24
66.55.157.0/24
66.185.22.0/24
73.15.222.0/24
95.141.32.0/21
108.61.41.0/24
209.222.0.0/24
208.52.188.0/22
208.78.104.0/22
158.58.172.0/24
162.251.166.0/24
162.221.89.0/24
185.44.128.0/21
199.38.80.0/21
198.206.133.0/24
108.61.27.235/32
162.243.172.107/32
67.205.164.129/32
165.227.215.40/32
165.227.50.72/32
50.186.114.53/32
24.2.96.230/32
67.163.89.229/32
173.68.131.112/32
100.38.117.40/32
108.6.205.53/32
73.15.223.215/32
108.46.227.225/32
199.195.144.6/32
67.170.234.8/32
158.58.173.209/32
108.6.205.82/32
162.253.133.102/32
162.253.133.103/32
162.253.133.107/32

LiveConnect Proxy

If you use LiveConnect, your firewall must allow access to the LiveConnect IP address:  13.57.103.60. This may have already been set up if you have configured all the AppAssurance proxies above.

ObservePoint WebAssurance User Agents

You may optionally whitelist our user agents.

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