General
Q: How is this different from the Audit reports?
A: Unlike legacy views, the Reporting provides filtering, column control, custom aggregations, breakout mode, and the ability to save/share custom report views.
Q: Can I save a specific report view for reuse?
A: Yes! After setting filters, columns, and grouping the way you want, click “Save View”. You can name and favorite the view for easy access later.
Q: Can I share a report view with others?
A: Absolutely. Each filtered view has a unique URL you can share with teammates who have account access.
Filtering and Column Selection
Q: Can I filter by partial matches or wildcard values?
A: Yes, the system supports flexible filtering operators like “contains,” “equals,” “starts with,” and regex for advanced use cases.
Q: Can I apply multiple aggregations on the same field?
A: Yes. You can use sum, count, average, median, percentiles, min/max, and even list distinct values on the same column.
Q: What do the status values mean in the reports?
A: Status varies by report. For example, Journey status might show “Success,” “Action Failure,” or “Rule Failure,” while Tags may show HTTP status codes, and Accessibility issues have severity ratings. Each column has a description that can be viewed when hover over the column name with your mouse.
Q: Why is a report view empty or missing expected data?
A: Check that the filters aren’t excluding too much (e.g., a missing date range or an overly specific query).
Q: A report is slow or not loading. What can I do?
A: Large result sets or wide tables may take time to render. Try narrowing filters or reducing columns. If the issue persists, contact Support.
Q: Can I see historical changes in reports?
A: Yes. Many reports include several different timestamp columns. For deeper history, use run-level grouping or export results over time.
Q: Can I access report data via API?
A: Yes. Once the API's are finalized they will be published post release. Most underlying data will be queryable at that time.