LiveConnect is a solution for real-time testing of websites and mobile apps that allows users to see tags as they stream from a device. It helps you save time and reduce humor error as you analyze these tags that you rely on to create better business decisions and generate more revenue.

It leverages a proxy to capture all network requests and enables users to process the data with Tag & Variable Rules, automating the analysis of network requests to support analytics testing, privacy compliance, and other initiatives.

First, to use LiveConnect, you need to prepare your device for recording a session by downloading, installing a security certificate, and trusting a certificate. This is a one time task that you need to complete.

Second, you need to understand how to modify your device's proxy and port settings. This task you complete each time you want to record a session. It's quick and easy to remember.

A device can be any Android or iOS phone or tablet, a Windows, Macintosh or Linux desktop, or OTT devices, such as Apple TV. The primary qualifier is that the devices needs to allow you to configure proxy.

As part of the setup for LiveConnect, you will need to complete a one-time install of an ObservePoint certificate on each of your testing devices.

This certificate allows LiveConnect to capture and decrypt all of the network calls that the app or web page passes through a proxy.

Select the operating system for your device below and follow the guides to download, install, and trust the certificate:

iOS

Android

MacOS

Windows

A configuration defines where your sessions will live (Folder) and what Tag & Variable Rules will automatically be applied to those recorded sessions.

Because these Configurations will be associated with specific Rules that are applied each time, it makes sense to name it after a test scenario e.g. "iPhone 16 - Order Confirmation".
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To Create a new Session, locate your desired Configuration, and click Start a New Session to begin.

Once you a start a new session, you will need to wait about 30 seconds for a dedicated port to be assigned for that testing session.

Eventually, you will see the screen below with your unique "HTTP Port" number.

Before recording the Session you must configure the proxy settings of your devices so that all traffic is sent through the ObservePoint LiveConnect proxy on this port.

Select the operating system for your device below and follow the guide to configure the proxy (you should only need to follow these guides once or twice before you have it memorized):

iOS

Android

MacOS

Windows

Following the instructions for your operating system (shown above), configure the "HTTP Proxy" IP Address and "HTTP Port" number shown on the Session page.

After configuring your device proxy settings, click Start Recording and navigate through the app or website on your device.

Once the session has begun and is properly configured, it will begin to display Tags. Click the triangle to the left of the tag name to view variables and values passed to the tag vendor.

Turn on Primary Tags to focus on the tags that are most important to you.

You can optionally add actions to breakout and group network traffic into individual actions to make reporting clearer.

Once you are done testing, click Stop Recording and then Save and Finish. Your test will be saved and available for review in the LiveConnect Session Report. All Tag & Variable Rules that were applied to the LiveConnect Configuration will be applied and processed after you Save & Finish.

This is where you see the full list of Tags captured in the session. You can expand each to view the list of variables and their values. You can filter for specific Tags or variable level data. You can also create rules inline here as well.
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The Request Log shows the sequence of all requests made. Click on a request to analyze network performance through the Request Info and Response windows. If a network request is also a tag that has been captured, it will automatically highlight in the Tags Found window.

In LiveConnect, Rules are based on Session Rule logic meaning that the Rule passes if Rule requirements have been met at least once during the Session. Apps often send out analytics in batches, which makes it harder to associate a Rule with a specific user interaction.

We recommend you create and apply rules for key conversion events that occur some time during the Session.

LiveConnect lets you apply existing rules or create new rules on-the-fly.

To apply existing rules to a Session, click Add Rules from the report or edit them at the Configuration level and select the ones you want.

Alternatively, click Add Rule > Create New to build a new rule using variables and values discovered within a tag.

The values that show come from the currently selected tag (highlighted in yellow) in the Tags Found window. Apply any Rules you create to the Journey and save it to the Rule Library by clicking Add Rule.

You may add rules while recording the Session or retroactively after the Session has been saved, or before via the Configuration settings. Click Reprocess Rules to see the results updated.

Depending on when you add the rule, you may or may not see the current rules listed in the Assign Rules box until after the data has been reprocessed.
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All data collected in LiveConnect is exportable for sharing and additional analysis.