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ObservePoint Notifications

Set up ObservePoint notifications for Audits, Journeys, rules, and exports to stay informed on completions, failures, and ready-to-download data.

Written by Luiza Gircoveanu

Overview

This document will familiarize you with every kind of notification that ObservePoint sends. Notifications are essential to being successful with ObservePoint, they help you know when a process has been completed and alert you when something is broken.

Audits - You can enable notifications by entering an email address in the Audit Notifications section when creating or editing an Audit.

Journeys - You can enable notifications by entering an email address in the Journey Notifications section when creating or editing a Journey.

Rules - You can enable Rules by entering an email address in the Notifications section of a Rule when you are editing or creating one.

Export Center - Export Center is accessible by clicking on the Settings menu and selecting Export Center.

In the Export Center section, you can see all of the exports listed in sequential order by creation date. Here you can copy the link to an export, download an export, and email an export by clicking on any of the three icons on the right side of the page.

Notifications

Audits

Audit completion

Journeys

Journey Failure

Journey Recovered - This notification is sent out when a monitored Journey is fixed by the Journey Support Team.

Export Center

All Export Notifications are sent when the export is ready to download after it was requested. Once an export is ready for download, it will also be available in the Export Center.

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