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Downloading & Uploading HAR Files (Web)
Downloading & Uploading HAR Files (Web)
Luiza Gircoveanu avatar
Written by Luiza Gircoveanu
Updated over a week ago


ObservePoint's HAR File Upload Solution ingests HTTP archive files or HAR files that contain network log data and other information passed between the website and the browser. These fairly large files contain a vault of useful information including the network requests fired from all of the events fired (page load, click, scroll, etc.) during a session.

Once ingested it generates reports on Tags identified in the network logs and allows you to process that data with Rules. You can also export the process data.

Note: This feature might not be available to you currently. If so, reach out to your Customer Success Manager or our support team [email protected] if you want to request access.

Downloading a HAR File

HAR files can be download easily from a Web Browser.

Note: In this example, we'll show how to download the file in a Chrome browser, but it is accessible in other browsers as well.

  1. Open the DevTools and select the Network tab.

  2. Ensure the round button at the top left of the DevTools window is red and select the Preserve Logs option.

  3. Once you have recreated what you would like to capture, you can save the HAR file by right-clicking anywhere in the table and selecting "Save as HAR with content" or you can click the download icon highlighted in the image below.

Note: If you want to see how this is done on a mobile device, click here.

Uploading a HAR File

In LiveConnect, users can upload HAR files and later process rules to check for tags and variables they expect to fire.

  1. Open LiveConnect.

  2. Pick a device that has been previously added (add a new one if you haven't yet).

  3. Click Upload HAR.

  4. Add a HAR name and choose the file(s) or drag them into the box, then click Upload.

  5. Once the HAR file upload is complete, click Done.

    Note: The report won't be available until you receive the email notifying you that processing is complete.

6. Either click the link in the email or find the Journey Report in LiveConnect.

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