Overview
Alerts are like the fire alarms of your website. They allow you to create custom notifications surrounding core metrics in ObservePoint that catch problems and issues the moment they occur, and enlist the right people to find a solution. To ensure that you are optimizing your alerts, we’ve created a basic overview and some tips & tricks:
How to set up an Alert
There are a couple of ways that you can set up an alert. The first is from the Alerts menu, and the second is within the Audit. The steps for both are outlined below:
From the Alerts menu
On the left-hand menu, select Standards, then select Alerts. This will take you to the Alerts menu. The Alerts menu shows you all the Alerts you have created for your account. This is the best place to filter and manage your Alerts.
Click on the “Create Alert” button in the top right-hand corner of the Alerts menu. From there, you can create and customize your alert to fit your needs.
From the Audit
You can create an Alert from any metric within your Audit. Simply click on the bell icon that appears over each metric. When creating an Alert this way, the metric will have a pre-populated number to make an Alert, which can be changed to suit your needs.
Note: Alert notifications are sent to each subscribed user when you set up the Alert. You don’t need to subscribe to run the Audit or Alert, but we do recommend subscribing eventually.
To view recommended alerts, check out this article from our Help Center.
Creating a strategy
To ensure that you are taking full advantage of your Alerts system, we recommend the following strategic actions:
Build Alerts for Specific Audiences
Who in your organization would benefit from this Alert? When building your Alerts, you can create custom messages that outlines who needs to address the Alert when it is triggered, and recommended steps for fixing the problem
Define a Global Tagging Standard
What do you need to know on every single page? What is considered healthy on each page? Once you’ve determined those Alerts that need to be set for each page, you can apply the Alerts in bulk and even set them to automatically apply to future Audits.
Make Alerts Rare, Unless They Are Critical
When you are strategic about how you apply Alerts, you are more likely to respond to Alerts when they are triggered.
Leverage the Account-Wide Alerts Report
Now you’re ready to tackle Alerts and ensure that your webpage remains optimal. For more information regarding alerts, check out a few of our helpful resources:
Alerts | OP Help Center
Recommended Alerts | OP Help Center
Alerts FAQ | OP Help Center
Alerts and Rules | TipJar